SkyZen

Conceptual flight assistant app designed to ease passenger anxiety during air travel.
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TEAM

4 Designers

ROLE

UX Designer

TIME

February 2025

TOOLS

Figma, Adobe Photoshop

SUMMARY

SkyZen is a mobile app designed to restore confidence in air travel. By combining real-time turbulence and weather updates, an AI chatbot for in-flight support, and calming features, SkyZen helps passengers feel informed, secure, and at ease throughout their journey.

PROBLEM

Following multiple aviation incidents, passenger confidence in flying dropped to 64%. Many travelers experience anxiety due to a lack of clear, accessible information and emotional support during flights.

SOLUTION

SkyZen provides a single platform for flight safety and reassurance. Key features include live turbulence and weather data, a pre- and in-flight checklist, “Calm Mode” for reducing anxiety, and Cloudy—an AI chatbot to answer passenger concerns.

USER RESEARCH

We identified that most anxiety comes from uncertainty around safety and flight conditions. After evaluating different feature approaches, we prioritized tools that empower passengers rather than relying on crew communication. User mapping, journey flows, and rapid iteration helped us validate these choices.

REFLECTION

Developing SkyZen in just two days taught me how to prioritize effectively and focus on what truly matters for users. I learned how to combine practical constraints with innovative solutions, integrating AI and modern UI trends to address flight anxiety. This experience sharpened my ability to design quickly, iterate confidently, and keep the user experience at the core of every decision.